Virtual Number is also known as DID(Direct Inward Dialing) or IVR(Interactive Voice Response). Virtual numbers are 10 digit telephone numbers. A virtual number does not have a dedicated physical connection but when a caller dials a virtual number, the call is routed through a service provider to specified numbers.

The main benefit of virtual numbers is that your number can appear to be local in any country and callers are charged at the local call rates or, if so configured, as toll-free numbers.

Virtual numbers help you extend your reach and elicit better responses from target markets in any geographic location. Call conferencing, recording, 24x7 availability , and a boost in sales leads are but a few of the benefits of having a virtual number.